A 50% deposit is required on all reservations. No refunds for cancellations within a week of departure. Full refunds will be provided if your tour/activity is cancelled due to unsafe weather conditions or mechanical failure. We raft rain or shine. In the rare event that we have to cancel an activity a full refund will be provided or you will have the opportunity to reschedule. No shows are responsible for 100% of trip fees. Please contact NWO by email or phone for further questions.